Return & Cancellation Policy
1. Products ordered via Phone or Website can be cancelled not later than 4 hours post order. No other orders will be entertained for cancellation post the deadline mentioned.
2.Products will be returned only on certain conditions like:
If any item is damaged or defective like (pilferage, torn, broken, tampered, leaking or expired) on delivery. Post the delivery no such products wil be returned.
3. We Deliverz believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
For Electronic Applainces, cancellations will be considered only if the request is made within 1 hour of placing an order. However, if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them, order cancellation fee at the rate of Rs. 200/order will be charged. No cancellation fee will be charged in case an order is cancelled by BatteryBhai because of non-availability or any other reason.
In case of receipt of incompatible, damaged or defective items, please report the same to our Customer Service team and we will issue a brand new replacement to you at no extra cost. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported at the time of delivery of the products.
In case you feel that the product received is not as per your order, you must bring it to the notice of our customer service at the time of delivery of the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with manufacturers' warranty, kindly refer the issue to them.
How to cancel orders before you receive your product?
If you placed your order and wish to cancel it, please call our customer care on +91-9598457888 or +91-9598457999. You can also email the order cancellation request to email@example.com with your order number, the date of purchase, your full name, address and contact number.